Got Any Questions?

A Google or Facebook Review Stand/Plate is a physical display tool, equipped with a QR Code and NFC technology, that allows your customers to easily leave reviews on your business’s Google or Facebook page. These stands can be placed in your business location to encourage customers to share their feedback online.

The Google or Facebook Review Stand/Plate is equipped with a QR code and NFC chip that, when scanned or tapped by a smartphone, redirects customers to your Google or Facebook review page. This allows customers to leave reviews instantly without needing to search for your business online.

Please provide us the URL of your business’s Google and/or Facebook review landing page. Once we have these links, we’ll link the QR code and NFC chip to direct customers to your business review page.

No special equipment is needed. Most modern smartphones come with built-in NFC technology, allowing customers to simply tap their phones on the stand or plate to access your review page.

You can purchase the Google or Facebook Review Stand/Plate through this link: Purchase Google or Facebook Review Stand/Plate.

Yes, we provide bulk ordering options. Please contact us for pricing and availability for larger quantities.

Yes, if your business changes its review page URL, the QR code and NFC chip will need to be reprogrammed with the new URL. Contact us if this happens, and we’ll assist with updating your information.

Once we have the URL of your review page, it typically takes 5 business days for us to prepare and ship your customized review stand locally in Singapore, international shipping may take up to 21 days, depending on your customs’ processes.

Once we have mailed out your order, we will provide you with the tracking link to track the status of your parcel.

We offer replacements only for defective items or errors in your order, provided you contact us on the day of receiving the items.

GenicCards employs advanced security measures, including AES-128 encryption (ECB mode) for data protection, SSL/TLS certificates for secure communication, and access control mechanisms to safeguard user data and prevent unauthorized access.

All data for GenicCards is hosted on AWS cloud servers located in a Singapore data center, ensuring compliance with local data protection regulations and providing optimal security.

GenicCards uses AES-128 encryption (ECB mode) to encrypt sensitive data both in transit and at rest, ensuring that only authorized parties can access or decipher the information.

Yes, SSL/TLS encryption is implemented throughout the platform to ensure that all data transmitted between users and our servers remains secure and protected from interception.

GenicCards enforces role-based access control (RBAC) on our Business Subscription plan to prevent unauthorized access and ensure that only verified users have access to sensitive data.

Yes, as data is stored within Singapore’s AWS data centers, GenicCards complies with the Personal Data Protection Act (PDPA), ensuring privacy and data security for all users.

GenicCards regularly conducts vulnerability assessments and penetration testing. In addition, AWS provides real-time threat detection and automated monitoring, ensuring proactive protection against potential threats.

All data on GenicCards is automatically backed up as per AWS’s backup policies. The system supports disaster recovery protocols, ensuring that your data remains accessible even in the event of hardware or software failures.

When you delete your account or data, GenicCards follows a data deletion policy that ensures the data is securely erased from our servers in accordance with PDPA guidelines, with no traces left accessible after the retention period.

Yes, GenicCards offers data privacy controls that allow users to manage permissions and restrict sharing of personal information according to their preferences.

Yes, GenicCards leverages AWS security tools for real-time monitoring, anomaly detection, and logging. This ensures that any suspicious activity is flagged and addressed promptly to protect users and their data.